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We deliver products Australia wide using Australia post Eparcel by regular and Express methods.

Orders over $150 AUD have Free Regular Eparcel shipping* (Up to 22kg)

Over 22kg Orders must go via TNt with charge.

 

 Sydney METRO Shipping - New Flat Rates !

 $6.50 all regular post shipping all items within Sydney Metro regions ( Up to 22kg)

 

Express shipping:

We endeavour to ship out Express post orders received before 11 am (EST Sydney time) that day by Australia Post eParcel Express.

This is pending availability and stock levels. 

Please note not all areas in Australia are guaranteed next day delivery. 

Note: We highly recommend to check here to confirm if your address is within guaranteed delivery zone,

 

Saturday Express Delivery (NSW only):

 We have a new service, some NSW addresses now have Saturday delivery for Express post service.

To check to see if your order qualifies  You need to enter our post code 2190 and yours here to check if your qualify for Saturday delivery.

 You will need to leave a comment in your order in the delivery comments section upon checkout to advise you require Saturday delivery as we must apply a special sticker on Friday to your order for this.

 

INCORRECTLY ADDRESSED ITEMS (Unclaimed and return to senders)

If your item is incorrectly addressesed, unclaimed and is returned to us Australia Post charges us a fee of $10!.

It is the customers responsibility to check they provide the correct address.

If your item is returned to us and if you would like the items resent you will need to pay this $10 fee + reshipping fee as well. 

 

Authority to Leave:

To request authority to leave then we require customers to register for safe drop via the MyAust Post website.

When you receive your tracking email from Australia post you are able to select the option "Safe Drop" for the delivery,

When you receive your email Go to Deliveries > Track. If the Safe Drop option is showing for your delivery, simply follow the steps.

Important: Please note when you select safe drop you accept all responsbility for the loss of products if they are stolen.

Healyourself accepts no responsbility for the delivery or loss or damage of orders that are delivered by safe drop.

Details are explained as per the terms and conditions when accepting a safe drop via the Australia post website.

 

 Regular shipping:

Delivery times 3-5 days Australia wide and are fully traceable. This is pending availability and stock levels. 

Delivery to Western Australia may take 5-6 working days by Eparcel. 

The Eparcel tracking number is sent upon despatch as an email.

 

 Shipping quote / Prices:

 Shipping costs are influenced by the size and weight of the product and your location,

 To get a shipping quote please add items to shopping cart and click 'my Cart' in top right corner , enter your post code and click get quote.

 Note: Orders over $150 AUD have Free Regular Eparcel shipping.

 Free shipping over $150 does not apply to intenational orders

 

International shipping:

Note:  We ship to New Zealand, United States, Japan, Canada and the UK only  - our website will not allow shipping to countries outside these .

You are welcome to enquire if you are outside of these countries for a shipping quote.

Note: Some EU and european countries do not allow importation of supplements. Customer is responsible for local customs requirements and restrictions.

Free shipping over $150 does not apply to intenational orders.

 

Insurance:

Items are sent are traceable, with signature upon delivery required, if you require additional insurance please advise or contact us directly.

An additional amount will need to added to your postage charge.

 

Order Status?

If you need to Trace your order please check the email sent to you by Autralia Post - subject: " Eparcel consignment HealYourself".

If you are not at your premises a red tab will be put in your letterbox for collection at your LPO (local post office)

Order Status, processing and payment can be checked on our status page here.